Understand it Better
A Closer Look at Challenge
This parody video highlights some of the key aspects of challenge and how it helps us find a better way.
Challenge Process and Culture
Listen to Steve Daley talk about some of the barriers to a culture that embraces challenge.
Charles Koch talks about Challenge & Innovation
Charles Koch explains one of the benefits of challenge.
Using the Challenge Process
A Molex employee shares from personal experience of how challenge helps us find a better way.
We can learn from examples where principles are applied well, mis-applied or not applied at all.
- Offering Challenge
- Accepting Challenge
During a shift meeting, Wyatt learns that line 7 is experiencing downtime due to conveyor issues. Wyatt recalls a similar problem from his previous job and shares the solution with the lead maintenance technician. While today's situation is somewhat different, the conversation sparks ideas that eventually lead to a fix.
Winona hears about line 7 issues in the shift meeting and thinks: "This sounds like the problem we had on line 2 several years ago." She decides not to say anything because she worries about losing credibility if she's wrong. Several weeks after the problem is fixed, Winona realizes she could have saved the team a lot of work by speaking up.
Riley is surprised but pleased when CeCe tells her about a new technology that could streamline a process Riley is upgrading. Riley takes the time to ask questions and better understand why CeCe is so excited about it. Even though Riley is supposed to finalize her recommendation to leaders in two days, she takes the time to look into CeCe's promising idea and eventually adds it to her proposal.
Rob is frustrated when Terrance tells him about a new technology just two days before Rob is to give his recommendation to leaders. He says to Terrance: "Why didn't you tell me about this sooner? Don't you know I have to talk to leaders Thursday?" Rob chooses to ignore Terrance's idea.